TERMS OF USE & PRIVACY POLICY

General
 
  • The following terms and conditions shall govern the sale by AVM Jewellery. AVM Jewellery (named “us”) and the buyer (named “you”). Any terms and conditions that you propose or object to are subject to our written consent. By placing an order with us, it is deemed that you have read, understood and agreed to our Terms and Conditions. If you are unhappy with any aspect of our terms and conditions, please CONTACT US before placing an order.

 

  • We reserve the right to add, delete or amend these Terms and Conditions without prior written notice at any time, at our sole discretion.

Contract
 
  • Orders are only possible via the AVM Jewellery website by Paypal which also allows you to pay by credit card. As soon as you have received confirmation of your order, a contract between you and us is established in accordance with the conditions below (Prices, Shipping etc.) without written notice from us.

  • The placed order and chosen conditions are representative for the delivery of our products. The prices and conditions shown at the time you placed the order apply.

  • These conditions are made for orders of usual private volume. If you wish to place an order of a higher volume, please contact us first.

Prices and Payment
 
  • All prices are retail prices in Euro.

  • Accepted method of payment is via credit card through Paypal.

  • The total cost of your items ordered plus shipping fees as displayed on the web will be billed via the above mentioned payment method.

  • This does not include any taxes, duties, import fees or customs fees charged by your local government. As customs policies vary widely by country, we cannot anticipate what these charges will be and are not responsible for any taxes, duties, import fees or customs fees levied once the merchandise reaches your country. Please contact your local government/customs office for more information. To guarantee a secure transaction we use Paypal, please refer to www.paypal.com for further details.

Delivery
 
  • All orders will be shipped within 5 working days (unless otherwise stated in the product description) from the date of order at the shown prices and delivery conditions to the given address. Note that not all lengths/sizes of the same item are stocked. If so, as stated in the product description, please allow an extra 7 days for these items to be hand crafted for you. Delivery dates are without obligation. For binding delivery dates a written guarantee is necessary. All International orders are shipped with Maltapost Registered Mail. 

  • Delivery is made at your risk and expense. Additional cost may result in the case of delivery to foreign countries.

  • All deliveries to other countries may be subject to taxes, duties, import fees and custom fees. If you are unsure if this applies to you, please contact us by email at info@avmjewellery.com. For more precise information about the costs involved please contact your local customs office.

  • The advised dates of delivery may change because of events beyond our control.

  • Any changes to your shipping address must be made before your order ships. Re-routing a delivery is not free of charge. VAT and any associated costs to a delivery are directly chargeable to the customer.

  • If a parcel is returned, because the address was incomplete or incorrect, because you refused to accept it or because you didn’t pick it up at the collection point in time, you will be charged for the shipping costs back to AVM Jewellery.

Your Rights of Return
 
  • You must contact us within 14 days of delivery if you wish to return your order.
    You are entitled to a refund* if the returned product meets the following criteria:

  1. It’s in perfect, unused condition

  2. It’s in the original packaging (all stickers still attached)

  3. It’s sent back within the return period of 30 days from the delivery date Please make sure to fill out the attached RETURN FORM and affix it to the OUTSIDE of the package. Please be sure to affix your original receipts and original postage documents to the OUTSIDE of the package

  • *Please also note that we are unable to refund any return shipping costs. Once we have approved the return we will refund you for the item minus a 10% handling fee.

  • ** If you do not follow these instructions your return will be subject to any associated import taxes or administration fees.

    If you choose to send the item’s back with a courier like Fedex, TNT POST etc., you are responsible for any associated import taxes or administration fees. We recommend using your postal service using recorded delivery to avoid any extra costs.

Our Rights
 
  • If you supplied us with incorrect information about your creditworthiness we reserve the right to withdraw from the contract in whole or in part. We reserve the right to refuse any order under any circumstance.

Reservation of Proprietary Rights
 
  • The goods shall remain our property until you have fully paid any and all debts as of the contracting date, including the current account balance if any.

Warranty
 
  • It is up to the customer to control the products either upon delivery and to notify us within 5 working days from delivery. Failure to do so will result in a loss of your rights.

  • We cannot be held liable for damage caused to personal property whilst using our products. 

Privacy Policy

Effective Date: May 20, 2018

AVM Jewellery cares deeply about the privacy of its visitors and users, and is fully committed to protect their personal information and use it properly in compliance with data privacy laws. It should be noted that the AVM Jewellery website is supported on the Wix platform. This policy describes how we and they may collect and use personal information, and the rights and choices available to our visitors and users regarding such information.

 

We strongly urge you to read this policy and make sure you fully understand it, before you access or use any of our services. 

 

 

1. Please read carefully!

This AVM Jewellery Privacy Policy (“Privacy Policy”) describes how we (AVM Jewellery, Inc – “AVM Jewellery”, “we” or “us”) and our service provider (Wix.com Ltd – “Wix”, “Service provider”) collect and use information pertaining to each of our unregistered visitors and registered users, including users with Paid Services (each, a “Visitor” or “User” (respectively), or “you”), in connection with their access to and use of AVM Jewellery’s website (including  and any of its subdomains, the “Website”), web applications (“Wix Apps”), mobile applications (“Mobile Apps”), and related services (collectively, the “Services”).

 

The purpose of this Privacy Policy is to provide you with a clear explanation of when, why and how we collect and use your personal information, as well as an explanation of your statutory rights.  This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you might have under applicable data privacy laws.

Read this policy and make sure you fully understand our practices in relation to your personal information, before you access or use any of our Services.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave this website, application or service, and avoid or discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact us at info@avmjewellery.com

 

 

In short:

This policy describes our privacy practices – what information we collect on our visitors and users, how we collect it, what we do with it, how we protect it, and your rights regarding your information.

 

By accessing or using any of our services, you acknowledge that you have read this Privacy Policy.

 

2. What information do we collect?

Visitor and User Information

We collect two types of information regarding our Visitors and Users:

  1. Un-identified and non-identifiable information pertaining to a Visitor or un-identified User, which may be made available to us, or collected automatically via his/her use of the Services (“Non-personal Information”). Such Non-personal Information does not enable us to identify the Visitor or User from whom it was collected. The Non-personal Information collected by us mainly consists of technical and aggregated usage information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc.

 

  1. Individually identifiable information, namely information that identifies an individual or may with reasonable efforts cause the identification of an individual, or may be of private or sensitive nature (“Personal Information”). The Personal Information collected by us mainly consists of contact details (e.g., e-mail address or phone number), billing details (name, physical billing address, payment method and transaction details), which are only collected from Users with Paid Services, details regarding a browsing or usage session (IP address, Geo-location and/or device unique identifier), details regarding connected third party accounts (such as the e-mail or username for a connected PayPal, Google or Facebook account), scanned identification documents provided to us (such as an ID card, driver’s license, passport or official company registration documents), correspondences (including those made through or uploaded to our Services), and any other Personal Information provided to us by Visitors and/or Users through their access to and/or use of the Services. For the avoidance of doubt, any Non-personal Information that is connected or linked to Personal Information (for example, in order to improve the Services we offer) is deemed and treated by us as Personal Information, as long as such connection or linkage exists.

 

In short:

We collect two types of information: Personal Information (which could be used to uniquely identify an individual) and Non-personal Information (which is non-identifying). We collect such information regarding our users and visitors, and anyone else who may provide it to us.

 

3. How do we collect such information?

There are two main methods we use:

  1. We collect information through your use of the Services. When you browse the Website or use our Services, we are aware of it and will usually gather, collect and record such uses, sessions and related information, either independently or with the help of third-party services as detailed in Section ‎6 below, including through the use of “cookies” and other tracking technologies, as further detailed in Section ‎7 below.

  2. We collect information which you provide us voluntarily. For example, we collect the Personal Information you provide us when you use our Services; when you sign in to our Services via third party services such as Facebook or Google; when you place purchases; when you submit or upload such Personal Information as you use any of our Services; and/or when you contact us directly by any communication channel (e.g., emails). 

  3. We also collect information from third party sources as described in Section 6 below.

 

In short:

When you visit or use our services you may also be providing us with certain information, either automatically through the process of using the Service, or by manually submitting it.

 

4. Why do we collect such information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To further develop, customize and improve our Services, based on Visitors’ and Users’ common or personal preferences, experiences and difficulties;

  3. To provide our Users with ongoing customer assistance and technical support;

  4. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages (as further detailed in Section ‎8 below);

  5. To facilitate, sponsor and offer certain contests, events and promotions, determine participants’ eligibility, monitor performance, contact winners and grant prizes and benefits;

  6. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  7. To enhance our data security and fraud prevention capabilities;

  8. To comply with any applicable laws and regulations.

We will only use your Personal Information for the purposes set out in Section 4 where we are satisfied that:

  1. our use of your Personal Information is necessary to perform a contract or take steps to enter into a contract with you (e.g. to provide you with our customer assistance and technical support), or

  2. our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have, or

  3. our use of your Personal Information is necessary to support legitimate interests that we have as a business (for example, to maintain and improve our Services by identifying user trends and the effectiveness of AVM Jewellery campaigns and identifying technical issues), provided it is conducted at all times in a way that is proportionate, and that respects your privacy rights.

Our Services are not permitted to children under 18 years of age.  No one under age 18 should provide any Personal Information to us through any of our Services.  We do not knowingly collect Personal Information from children under 18. Parents and guardians should supervise their children's activities at all times.

 

In short:

We collect and use information in order to provide our services and make them better and safer. ​We also collect and use information in order to contact our visitors, users and in order to comply with the laws applicable to us.

 

5. Where do we store your information?

AVM Jewellery Visitors’ and AVM Jewellery Users’ Personal Information may be maintained, processed and stored by AVM Jewellery and our authorized affiliates and service providers in the United States of America, in Europe (including in Lithuania, Germany and Ukraine), in Israel, and in other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law (as further explained below).

AVM Jewellery is based in Malta, which is an EU Member State.

AVM Jewellery affiliates and service providers that store or process your Personal Information on AVM Jewellery’s behalf are each contractually committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction.

 

In short:

We may store and process Personal Information in the USA, Europe, Israel, or other jurisdictions, whether by ourselves or with the help of our affiliates and service providers.ֿ

 

5.1.

EU-U.S. Privacy Shield & Swiss-U.S. Privacy Shield Disclosure: AVM Jewellery’s service provider participates in, and has certified its compliance with, the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. They are committed to subjecting all Personal Information received from European Union (EU) member countries and Switzerland, respectively, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles.  To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List, here.

AVM Jewellery is responsible for the processing of Personal Information it receives, under the Privacy Shield Framework, and subsequent transfers to a third party acting as an agent on its behalf. AVM Jewellery complies with the Privacy Shield Principles for all onward transfers of Personal Information from the EU, including the onward transfer liability provisions.

With respect to Personal Information received or transferred pursuant to the Privacy Shield Framework, AVM Jewellery is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission (FTC). In certain situations, AVM Jewellery may be asked to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, and will do so where permitted by local data protection laws.

Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Upon request AVM Jewellery will provide you with information about whether we hold any of your Personal Information. You may request access, correct or deletion of your Personal Information by email to info@avmjewellery.com: We will respond to your request within a timeframe imposed by local laws or a reasonable timeframe.

Please note that permanently deleting your AVM Jewellery account erases all of your information from AVM Jewellery's databases. After completing this process, you can no longer use any of your AVM Jewellery Services, your User Account and all its data will be removed permanently, and AVM Jewellery will not be able to restore your account or retrieve your data in the future. If you contact AVM Jewellery Support in the future, the system will not recognize your account and Support agents will not be able to locate the deleted account.

 

5.2.

AVM Jewellery’s service provider’s data storage providers are contractually committed to protect and secure your data. Among other things, they adhere to the EU – US & to the Swiss-US Privacy Shield Principles, for further protecting and enhancing our users’ privacy.

Data Localisation Obligations: If you reside in a jurisdiction that imposes “data localisation” or “data residency” obligations (i.e., requiring that Personal Information of its residents be kept within the territorial boundaries of such jurisdiction), and this fact comes to our attention, we may maintain your Personal Information within such territorial boundaries, if we are legally obligated to do so. 

You acknowledge that while doing so, we may continue to collect, store and use your Personal Information elsewhere, including in the United States of America as explained above.

 

In short:

Some jurisdictions require us to maintain and store their residents’ information locally. We may also collect, process, store and use such information elsewhere, including in the USA.

 

6. Sharing personal information with third parties

AVM Jewellery may share your Personal Information with third parties (or otherwise allow them access to it) only in the following manners and instances:

 

6.1. Third Party Services:

AVM Jewellery has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service(s)”). 

Such Third Party Services may receive or otherwise have access to our Visitors’ and Users’ Personal Information and/or Users-of-Users’ Personal Information, in its entirety or in part – depending on each of their particular roles and purposes in facilitating and enhancing our Services and business, and may only use it for such purposes.

Note that while our Services may contain links to other websites or services, we are not responsible for such websites’ or services’ privacy practices. We encourage you to be aware when you leave our Services and read the privacy statements of each and every website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked third -party websites and services.

AVM Jewellery is accountable for Personal Information that it receives under the Privacy Shield and subsequently transfers to a third party as described in the Privacy Shield Principles. In particular, AVM Jewellery remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the Personal Information on its behalf do so in a manner inconsistent with the Principles, unless AVM Jewellery proves that it is not responsible for the event giving rise to the damage.

The information may be shared solely in accordance with this policy.

 

6.2. Law Enforcement, Legal Requests and Duties:

Where permitted by local data protection laws, AVM Jewellery may disclose or otherwise allow others access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have good faith belief that the law requires us to do so, with or without notice to you.

 

6.3. Protecting Rights and Safety:

AVM Jewellery may share your Personal Information with others if we believe in good faith that this will help protect the rights, property or personal safety of AVM Jewellery, any of our Users, any Users-of-Users, or any member of the general public, with or without notice to you.

 

6.4. Social Media Features and Framed Pages:

Our Services include certain Social Media features and widgets,  single sign on features, such as the “Facebook Connect” or “Google Sign-in”, the “Facebook Like” button, the “Share this” button or other interactive mini-programs (“Social Media Features”).These Social Media Features may collect information such as your IP address or which page you are visiting on our Website, and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties’ Social Media Features are governed by their policies and not ours.

In addition, our Services may enable you to share your Personal Information with third parties directly, such as via page framing techniques to serve content to or from Third Party Services or other parties, while preserving the look and feel of our Website and Services (“Frames”). Please be aware that if you choose to interact or share any Personal Information via such Frames, you are in fact providing it to these third parties and not to us, and such interactions and sharing too are governed by such third parties’ policies and not ours.

 

6.5. App Market Developers:

As part of our App Market program, our service provider allows third party developers (“Third Party Developer(s)”) to develop and offer their own applications via the Wix App Market (“Third Party App(s)”), in conjunction with Wix.

Each Third Party Developer is bound by the  Wix App Market – Partner Program Agreement, which among others, contains restrictions on how they may access, store and use the Non-personal and Personal Information you and/or your Users-of-Users provide them or us. We encourage you to review any privacy policy accompanying a Third Party App and ask Third Party Developers for any clarifications you may need before deciding to install and use their Third Party App. AVM Jewellery does not control and is not responsible for the actions or policies of any Third Party Developers, and your use of any Third Party App is at your own risk.

 

6.6. WixHive API:

By using certain Wix  Apps and/or Third Party Apps, you also allow their respective provider to share and/or access certain Non-personal and Personal Information regarding you, via the “WixHive” API. Such information includes, among others, contact details, messages, business applications and certain activities on the Services and/or User Website, which are stored and thereafter accessible via your User Account. For further details regarding the Personal Information that may be collected and shared via the WixHive API, please see the Wix App Market Terms of Use

In order to further protect your privacy, our service provider contractually prohibits all Third Party Developers from combining Personal Information collected across different User Websites and Services, and from sharing Users-of-Users’ Personal Information other than with other Apps installed on the same User Website or Services, for the purposes of such specific User Website or Services. Wix, however, may still access and use information collected and stored via the WixHive API across different User Websites and Apps, as necessary for providing and improving its Services.

We are solely responsible for notifying Users of the collection, processing and use of their Personal Information via the WixHive API and informing you that your Personal Information will be transferred to and processed by wix on our behalf.

 

6.7. Wix Subsidiaries and Affiliated Companies:

We and Wix, our service provider, may share Personal Information internally within, for the purposes described in this Privacy Policy. For example, we may share your Personal in the course of facilitating and providing you with our Services. In addition, should AVM Jewellery or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event. If we have good faith that such change in control might materially affect your Personal Information stored with us, we will notify you via e-mail and/or prominent notice on our Website of this event and certain choices you may have regarding your Personal Information. 

Sharing of Personal Information from Wix subsidiaries and affiliated companies in the European Union and Switzerland to Wix United States subsidiary adheres to the EU-US and Swiss-US Privacy Shield frameworks.

 

To clarify, AVM Jewellery may share your Personal Information in manners other than as described above, pursuant to your explicit approval, or if we are legally obligated to do so. Moreover, AVM Jewellery may transfer, share, disclose or otherwise use Non-personal Information in its sole discretion and without the need for further approval.

 

In short:

We may share the information of our visitors, users and their users-of-users with various third parties, including certain service providers, law enforcement officials and application developers.

 

7. Use of cookies and other tracking technologies

Our service provider, together with its marketing, analytics and technology partners, uses certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags and scripts). These technologies are used in order to maintain, provide and improve our Services on an ongoing basis, and in order to provide our Visitors and our Users with a better experience. For example, thanks to these technologies, we are able to maintain and keep track of our Visitor’s and Users’ preferences and authenticated sessions, to better secure our Services, to identify technical issues, user trends and effectiveness of campaigns, and to monitor and improve the overall performance of our Services.

 

Please note that Third Party Services placing cookies or utilizing other tracking technologies through our Services may have their own policies regarding how they collect and store information. Such practices are not covered by our Privacy Policy and we do not have any control over them. 

 

Cookies: In order for some of these technologies to work properly, a small data file (“cookie”) must be downloaded and stored on your device. By default, we use several persistent cookies for purposes of session and user authentication, security, keeping the User’s preferences (e.g., regarding default language and settings), connection stability (e.g., for uploading media, using e-Commerce features, etc.), monitoring performance of our services and marketing campaigns, and generally providing and improving our Services.

If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at www.aboutcookie.org (note that this website is not provided by AVM Jewellery, and we therefore cannot ensure its accuracy, completeness or availability). Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.

 

Clear Gifs: We and certain Third Party Services may employ a software technology called “clear gifs” (a.k.a. Web Beacons/Web Bugs), which enables them and us to improve our Services by measuring their effectiveness and performance. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, however are not stored on your device, but instead embedded within our Services.

 

Flash and HTML5: We and certain Third Party Services may also employ certain tracking technologies known as “Flash cookies” and “HTML5”, mainly for advertising purposes. Various browsers may offer their own management tools for removing or blocking such technologies. Additional information about managing Flash cookies is available here. 

(Please note that this website is not provided by AVM Jewellery, and we therefore cannot ensure its accuracy, completeness or availability).

 

Behavioral Targeting/Re-Targeting: Certain Third Party Services and ad networks may display advertising on our Website, or manage our advertising on other websites. Such parties may use certain tracking technologies to collect certain information about your activities on the Services and different third party Services to provide you with targeted advertising based on your interests and preferences. You may opt-out of receiving targeted ads from certain advertisers and ad networks by clicking here (or if you are located in the European Union click here (provided by YourChoicesOnline.eu). Please note this does not opt you out of receiving all advertising and that your opt-out will only be in relation to the specific advertising. You will continue to receive advertising for which you have not opted out.

User Data Supplementation: We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and Services that may be of interest to you. Where we obtain your Personal Information from these third parties, we ensure that such parties are contractually committed to inform you that your Personal Information will be disclosed to us and we take steps to ensure the accuracy of your Personal Information before using it. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

“Do Not Track” Signals: Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application.

 

In short:

We and certain third party services may use cookies and similar tracking technologies throughout our services. These technologies are used mostly for stability, security, functionality, performance and advertising purposes.You may block, opt-out of or otherwise manage such tracking technologies by yourself, through your browser settings or other sources – but please note that this may adversely affect the way you experience our services.

 

8. Communications from AVM Jewellery

 

8.1. Promotional Messages:

We may use your Personal Information to send you promotional content and messages by e-mail, text messages, direct text messages, marketing calls and similar forms of communication from AVM Jewellery or our partners (acting on AVM Jewellery’s behalf) through such means.

If you do not wish to receive such promotional messages or calls, you may notify AVM Jewellery at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.

We take steps to limit the promotional content we send you to a reasonable and proportionate level, and to send you information which we believe may be of interest or relevance to you, based on your information.

 

8.2. Service and Billing Messages:

AVM Jewellery may also contact you with important information regarding our Services, or your use thereof.

For example, we may send you a notice (through any of the means available to us) if a certain Service is temporarily suspended for maintenance; reply to your queries or e-mail; send you reminders or warnings regarding upcoming or late payments for your current or upcoming subscriptions; or notify you of material changes in our Services.

It is important that you are always able to receive such messages. For this reason, you are not be able to opt-out of receiving such Service and Billing Messages unless you are no longer a AVM Jewellery Visitor or User (which can be done by deactivating your account).

 

In short:

We may send you promotional messages and content. You can easily opt-out of receiving promotional messages by contacting us or unsubscribing. We may also contact you with service and billing-related messages and content. You will not be able to opt-out of receiving such messages.

 

9. Your rights in relation to your personal information

It is imperative that you have control over your Personal Information. That’s why AVM Jewellery and our service provider are taking steps to enable you to access, receive a copy of, update, amend, delete, or limit the use of your Personal Information.

Before disclosing the requested Personal Information, we may ask you for additional information in order to confirm your identity and for security purposes. We reserve the right to charge a fee where permitted by law (e.g., if your request is unfounded or excessive).

You have the right to file a complaint with your local supervisory authority for data protection (but we still recommend that you contact us first).


If you are an AVM Jewellery Visitor or User, and you wish to receive a copy, access and/or request us to make corrections to the Personal Information that you have stored with us (either yours or your Users-of-Users’), or wish to request a list of what Personal Information (if any) pertaining to you we disclosed to third parties for direct marketing purposes please contact at info@avmjewellery.com.

You may also contact us by mail at: AVM Jewellery, 32/3 Karm Zerafa Street, Birkirkara, Malta

We will make all reasonable efforts to honor your request promptly (unless we require further information from you in order to fulfill your request), subject to legal and other permissible considerations.

Please note that permanently deleting your AVM Jewellery account erases all of your information from AVM Jewellery's databases. After completing this process, you can no longer use any of your AVM Jewellery services, your account and all its data will be removed permanently, and AVM Jewellery will not be able to restore your account or retrieve your data in the future. If you contact AVM Jewellery Support in the future, the system will not recognize your account and Support agents will not be able to locate the deleted account.

 

In short:

You may request to access, receive a copy of, update, amend, delete, or limit the use of your Personal Information you have stored with us. Just send us an e-mail or fill out our dedicated GDPR form. You may also correct and/or update your information through your account or website settings. You can delete your Personal Information by deleting your entire account. We will respond to your requests within a reasonable timeframe.

 

10. Data Retention

Our service provider may retain your Personal Information (as well as your Users-of-Users’ Information) for as long as your User Account is active, as indicated in this Privacy Policy or as otherwise needed to provide you with our Services.

We may continue to retain such Personal Information even after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or their Users-of-Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.

We maintain a data retention policy which we apply to information in our care. Where your Personal Information is no longer required we will ensure it is securely deleted.

 

In short:

We may keep your information for as long as your account is active, and longer as needed (for example, if we are legally obligated to keep it longer, or need it to protect our interests).

 

11. Security

Our service provider has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we only accept payment via PayPal so that we have no access to your credit card information. They also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.

Regardless of the measures and efforts taken by AVM Jewellery, we cannot and do not guarantee the absolute protection and security of your Personal Information, your Users-of-Users’ Information or any other User Content you upload, publish or otherwise share with AVM Jewellery or anyone else.

We therefore encourage you to set strong passwords for your User Account and User Website, and avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm. Furthermore, because certain areas on our Services are less secure than others, and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.

 

In short:

We are committed to securing your personal information, and use various security measures to better protect it. However, as we can’t guarantee absolute protection – we encourage you to be careful, set a strong password for your account, and avoid submitting any sensitive information which, if exposed, could cause you major harm.

 

12. Public forums and user content

Even though we do not directly offer publicly accessible blogs, communities and support forums. Please be aware that any information you provide in any such areas may be read, collected, and used by others who access them. In some cases, it may not be possible to remove your Personal Information from such areas. For example, if you use a third party application to post a comment (e.g., the Facebook social plugin application) while logged in to your related profile with such third party, you must login into such application or contact its provider if you want to remove the Personal Information you posted on that platform.

In any event, we advise against posting any information (or use any posting means to post information) you don’t wish to publicize on these platforms.

 

Our service providers have put adequate security measures in place to protect your Personal Information.  However, we cannot control the actions of other Users or members of the public who may access your User Content, and are not responsible for the circumvention of any privacy settings or security measures. You understand and acknowledge that, even after its removal by you or us, copies of User Content may remain viewable in cached and archived pages or if any third have copied or stored such User Content. To clarify, we advise against uploading or posting any information you do not wish to be public.

 

In short:

Avoid posting any information to any of the public areas on our Services, or to your own website, if you don’t want it to become publicly available.

 

13. Updates and interpretation

We may update this Privacy Policy as required by applicable law, and to reflect changes to our information collection, usage and storage practices.  We encourage you to periodically review this page for the latest information on our privacy practices.

Unless stated otherwise, our most current Privacy Policy applies to all information that we have about you, with respect to our Website.

Any heading, caption or section title contained herein, and any explanation or summary under the “In short” heading, is provided only for convenience, and in no way defines or explains any section or provision hereof, or legally binds any of us in any way.

 

In short:

We may change this policy at any time.

 

14. Contacting us

If you have any questions about this Privacy Policy or wish to exercise any of your rights as described in Section 9, please contact at info@avmjewellery.com. We will attempt to resolve any complaints regarding the use of your Personal Information in accordance with this Privacy Policy.

You may also contact us by mail at: AVM Jewellery, 32/3 Karm Zerafa Street, Birkirkara, Malta

 

In short:

Have any questions or suggestions? We’d love to hear them!